How Hotelis connects companies with hospitality professionals to deliver service excellence.
The demands of the Swiss MICE market continue to rise. From Geneva and Zurich to Lausanne and Lucerne, the number of international events is growing. At the same time, projects are becoming more complex, increasing the pressure to respond quickly while maintaining consistently high service standards. How can the right employees be recruited at short notice when a request arrives only a few weeks before an event? How can flawless service be ensured when the organiser’s reputation is at stake? These questions go far beyond traditional recruitment.
At Hotelis, our work begins long before an event starts. By the time our employees take their positions in service, the kitchen or guest reception, the decisive steps have already been completed. A successful assignment starts early, with a precise needs analysis and the careful selection of a team that meets the event’s specific requirements. As a nationwide specialist in hotels, restaurants and hospitality, we operate six branches close to Switzerland’s key business and tourism centres.
A successful assignment starts early, with a pricise needs analysis and the careful selection of a team that meets the event’s specific requirements.
The MICE Challenge: Flexibility Without Compromise
In the MICE sector, requests usually reach us between a few days and one month before an event. Hotels often plan events for months but contact us only once the final number of guests has been confirmed, allowing staffing levels to be aligned as closely as possible with actual demand. Today, banquet teams often consist of a small core workforce, with additional employees deployed flexibly as required.
In the MICE sector, there is no room for compromise. Anyone designing and financing an event is also investing in their own reputation
This is precisely where we create added value. Depending on the nature and scale of the event, we assemble service, kitchen, guest reception, front office or banquet teams. Multilingual skills and flexibility are often decisive criteria.
In the MICE sector, there is no room for compromise. Anyone designing and financing an event is also investing in their own reputation. That is why Hotelis entrusts these assignments exclusively to experienced industry specialists with first-hand professional experience. Their operational background enables them to assess the requirements of an event accurately and evaluate each employee’s skills realistically. Some talents thrive in five-star fine dining, while others are ideally suited to the dynamic environment of a brasserie. The key is to place every person in a role where they can realise their full potential. For event organisers, this provides peace of mind: reliable teams that understand their responsibilities and deliver the expected standard from the first service to the last.
Digital Solutions for Maximum Agility
This human expertise is enhanced by powerful digital solutions. We use modern technology to identify talent efficiently, optimise recruitment processes and manage operational requirements with flexibility. These systems also simplify workforce scheduling, enabling rapid responses and seamless service delivery. In the MICE sector, where needs can change within hours, this adaptability is a crucial success factor.
Our clients benefit directly as well. Through a user-friendly platform, hoteliers can enter their staffing needs and track the progress of their requests at any time. They gain immediate transparency regarding proposed services and associated costs. This creates a trusted, long-term partnership in which everyone retains a clear overview and can continuously monitor the quality of our services.
Continuous Training as a Success Factor
Continuous professional development is another key success factor. The hospitality industry is constantly evolving, and we ensure that our employees’ skills evolve with it. Through our own Academy, we bring recruitment, staffing services and talent development together under one roof, creating sustainable value for companies and hospitality professionals alike.
Excellence lies in the Detail
The success of an event is not measured by attendance alone. It is shaped by the many details that define the overall guest experience: a warm welcome, perfectly coordinated service and teams that anticipate needs and respond with flexibility. The MICE sector exemplifies Swiss hospitality excellence and reminds us that hospitality is, above all, a human experience. Excellence cannot be improvised. It is orchestrated anew every day by the people whose passion brings the Swiss hospitality industry to life.
Behind every successful event are people who make the difference. We help companies find them and hospitality professionals become them.
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Find out more?
Discover our staffing solutions for companies and career opportunities for hospitality professionals at www.hotelis.ch.
